The Right Piece To Complete The Puzzle

Posted by Fiona Kesby on 03-Mar-2017 17:39:50

Matt Kesby SM.jpg 

If the time has come to start looking for your first Virtual Assistant or you are looking to expand your team, then there are a few things we have learned when it comes to finding the BEST FIT person for the role.

    1. Begin with the End in Mind
    2. Pick an operating model that suits
1. Begin with the end in mind

As Stephen Covey, Author of the  7 Habits wrote, “Begin with the End in Mind”

If you are clear on what your ultimate going is, you are more likely to take the best actions to get there.

Whether you are new to considering a Virtual Assistant to help your business grow or whether you have had a virtual team for a while, take a moment to complete the following steps:

  1. Write down your business goals for the year ahead. Include any major projects your have.
  2. Below each goal, write down what actions you or others need to do to achieve each goal
  3. Write what activities currently hold you or others back from achieving those goals

Once you have these lists, it is time to assessment with the following screen:

Action

Task that require your strategic value add to achieve. TIP: Yes you are awesome at many things, watch out for the busy work you are doing, it could be holding you back. Be prepared to pass items to the next three categories.

Automate

Repeatable task that software can be used to automate. NOTE: You will need time and budget to effectively implement automation. If they are not currently available, then go for delegation

Delegate

Tasks that can be completed by your virtual assistant to free up your time to work on higher strategic and value add tasks.

Discard

Tasks with no or low return on investment, that if not done, would not be missed or have negative consequences.  TIP: Watch out for items that should be discarded but are held on to.

 By now you are started to obtain greater clarity on which items you can delegate off to a Virtual Assistant

If your list is only short at first, you are not alone. It is often not easy to articulate, in detail, all of the valuable activities you do each day. Oh...and we typically do not realise how much we are doing that someone else could do for you.

PRO TIP: Do the exercise 3 times. Then diarise your activities for a week. Every 10 mins write down what you have done. You will quickly see where your time is going.

 With your list at hand, you are now in a position to find a person that is best suited to deliver these tasks for you and free up your time to focus on your great business goals.

This is where you need to…

2. Pick an operating model that suits your approach

By now you should have more clarity and increased motivation to find a way to delegate these tasks to a new team member.

The next thing to do is pick an approach that suits you the best:

  • Freelance
  • Managed operations
  • Business Process Outsourcing
  • Own offshore location
 

The Core 4 Approaches

Factors to consider when deciding on which of the Core 4 Approaches to take

Freelance

Managed Operations

Business Process Outsourcing

Your Company in an Offshore Location

Choice of Team Member

Full Choice

Full Choice

No Choice

Full Choice

Assistance in Finding the Best Fit Person

Self-guided

FULL assistance by dedicated recruiters

Dictated

internal recruitment team dependent

Control of Task Direction

High

You are in full control

No direct control of specific team

You are in full control

Cost

Low

Best Value (1 to 200 staff)

Low-High

High when under 200 staff

influence on team culture

Med

High

Zero

High

Data security risk

HIGH

LOW

MED

MED

Term of commitment

by the hour

+3 months

12 months

min 5 years


In our combined 20 years experience in outsourcing offshore, we have found the managed operations approach to be the best fit for businesses that are looking to scale up.

If you are looking to scale up your business, reach out to us.

Topics: Virtual Assistance